Microsoft Teams user?
It’s time to talk
Hybrid working is here to stay. And so is Microsoft Teams*. But what happens when you need seamless communication – in the office, at home or on the go? To call an external number (not just other Microsoft Teams* user)? Or pick up voicemail from any device? All without adding extra apps and complexity?
NFON Integration for Microsoft Teams One solution. A bunch of benefits.
The perfect smart telephony add-on for Microsoft Teams* users, allowing people to talk to whoever they need to, wherever they are, with no additional hardware or software
Loaded with features:
· Multiple DDIs for phone extension or services
· Source based call forwarding with up to 10 profiles
· Voicemail access from any phone
· Call-Pull to flexibly swap calls in progress between devices
· Easy integration with CRM platforms
· Connection with analogue devices including fax, phone and DECT systems
· Caller ID restriction for privacy and end user number protection
· Professional switchboard to transfer calls
And much more….
NFON Integration for Microsoft Teams is quick to set up and easy to use. There’s no additional hardware required, and it is maintenance free with zero admin costs. Totally scalable and future-proof, it’s totally secure, reliable and compliant.
Integrations
ASC Recording Insights for Microsoft Teams*
Need to record and store all your in-app workplace conversations? ASC Recording Insights is the perfect add-on to NFON’s Integration for Microsoft Teams*. Compliant. Automated. It protects your business from legal liabilities and helps you deliver a top-notch service.
Loaded with features:
· Native app within Microsoft Teams* – nothing else needed
· Super-secure data encryption with storage at geo-redundant data centres in Europe
· Automatic or on-demand recording of all your collaboration and communication on Microsoft Teams*
· Record voice, chat, video and screen activities from Microsoft Teams* and its enabled devices
· Capture whatever call scenarios, endpoints and devices you need on a peer-to-peer, group or channel basis
· Automate compliance processes and use dashboards to spot issues before they become problems
· Gain detailed insights with multiple analytics options
· Monitor call volume and agent performance with data quality
