Making your business’ collaboration efforts more productive with Microsoft Teams

3 key considerations when choosing a telephony solution to work with Microsoft Teams

Why telephony matters

Businesses have needed to quickly adopt to remote working practices and technology this past year and this new way of working is likely here for the long term. With this in mind, businesses must support these mobile ways of working and optimise the solutions they have quickly put in place. One such technology widely adopted to facilitate remote working is Microsoft Teams.

According to businessofapps.com Microsoft Teams added 95 million users in 2020 as it became one of the most popular apps during the Covid-19 pandemic facilitating teams to continue communicating and collaborating.Untitled design (66).png

But like everything, Microsoft Teams does have its limitations. It offers great functionality across standard unified communication features such as presence, instant messaging and video calling, telephony however, isn’t at its core. To unlock the true value of Microsoft Teams, you need a telephony solution to run alongside it.

And that’s where Nvoice for Microsoft Teams comes in.

Making Microsoft Teams even more powerful

To truly maximise the value of Microsoft Teams, you need to create a single unified communication experience that incorporates telephony. By using the features Microsoft offers and combing both Microsoft Teams with the enterprise voice solution, Nvoice for Teams, you gain a host of intelligent telephony features all within the familiar Teams environment, accessible from any location and any device. Helping you achieve even better collaboration and even more productivity for you, your employees and your business.

Why wouldn’t you want to extract significantly more value from Microsoft Teams – creating a completely unified communications solution, regardless of time, location or device – when it can be done simply and cost effectively?

Key considerations when choosing a telephony integration solution

Before you invest in a solution to integrate enterprise telephony into Microsoft Teams, be sure you choose the one that get’s the most out of your investment. Make sure it equips you with:

A simple, satisfying user experience

  • Single, intuitive log-in and interface from any device independent of location
  • Full control over how and where you want to be reached (office, mobile or home)
  • Seamless call transfers and call forwarding for reduced disruption
  • Threaded, persistent contextual chat to keep you connected

Core features that promote effective working

  • Access to voicemail from any device so nothing is missed
  • Presence awareness showing colleagues’ availability
  • Video calling for improved collaboration and reduced travel
  • Device level do not disturb (DND) features to support focused time

Seamless integration with core functionality, people and applications

  • Seamless integration with 3rd party apps to further enhance productivity
  • Ability to share and co-author files with colleagues
  • Supporting an always-on omni channel customer experience

Right now, you can get Nvoice for Teams FREE for the first 6 months! This is a limited offer so don’t miss out, get in touch and book a demo today!

Book a demo here

Or for individual advice on getting the most from Microsoft Teams, call us on 0208 639 0230 or email us at sales@glemnet.com.