COVID-19: SERVICE UPDATE

We are experiencing a high volume of support requests and ask for your continued patience at this time.

In line with Government guidance we are unable to carry out any on-site visits.

As part of our business continuity plan, we are fully operational remotely and are providing assistance as best we can during this period.

Please contact us if you have any queries or concerns with your businesses' communication requirements.

Easy setup

Flexible options

Safe and secure

Cloud or Hosted Telephony removes the need for an onsite telephone system and instead takes advantage of the massive leaps in connectivity over recent years to offer a license-based telephone platform centrally held in data centres.

We are one of the few NFON platinum partners in the UK, with in-depth knowledge of their products and hosted solution.

Utilising a simple web-based administration portal, NFON Hosted puts the client back in control of their telephone platform, whether you just want to change names as people come and go, reset passwords or even build your own custom greetings and upload your own audio files, it is all achievable via this intuitive tool.

Putting you back in control means no more waiting around for your telecoms provider to program moves and changes and costly onsite visits, you control all your users, no matter where they are located in one place and you can access this from any internet connection in the world.

FEATURES & BENEFITS

See how the NFON Cloud Telephony Solution could work for you

Resilience

The NFON PBX system is replicated across two data centres and in each data centre has multiple power feeds, including UPS and diesel generators, multiple air-conditioning feeds in a climate controlled environment, five inbound connectivity feeds and four outbound links to voice carriers. This guarantees that the system will stay operational no matter what goes wrong.

Feature Rich

A premises based system is built for the number of users you want and you don’t get the benefits and features you would find on a corporate-sized system. With hosted, the platform is not just corporate-sized, it is carrier-sized, therefore no matter how many users you take you get the same feature set as previously only the largest of organisations could afford.

No CapEx

There is no need to spend important capital resource on systems when you can invest in our solution without any upfront costs, on a monthly rental basis. Switching to an OpEx model can significantly improve your cash flow and allow your leasing or finance facilities to be used for other things.

Future Proof

An on-site telephone system stays the same from the day you bought it, unless you pay significant sums for upgrades, with hosted telephony, the system is constantly being updated centrally and as you take a license to use the latest version you never ever any upgrade costs.

Geographically Independent

With hosted all your locations sit on one partition, therefore no matter how many sites you have, you can have one contract, one management portal, one reporting platform and one bill. Between all these sites and remote users, all calls remain free forever.

HANDSETS

With a wide range of handsets available, you get to choose the system that suits your business and it includes all the features you’d expect from a great telephone platform – auto attendants, hunt groups, time of day routing and full voicemail functionality as well as a host of other services available on demand such as call recording or even international telephone numbers.

Here are some examples of NFON compatible handsets: