It’s something that BT has fought long and hard against, so we shall see just exactly what this means in the long run. Under these proposals Openreach will still be part of BT – whether this leads to an improvement in service in the short term is debatable.
It’s a start at going in the right direction but there is a long way to go.
Watch this space as they say.
At Glemnet we manage the relationship with Openreach on behalf of our customers. We organise their engineers and manage the provisioning process from start to finish. It means that we take most of the pain but we still deliver good quality services, at competitive commercial rates and on time.
Neil Linter, MD Glemnet