NFON Hosted Telephony

NFON Hosted Telephony is Glemnet's cloud telephony service, providing the most feature-rich SME communications solution on the market.

Cloud or Hosted Telephony removes the need for an onsite telephone system and instead takes advantage of the massive leaps in connectivity over recent years to offer a license-based telephone platform centrally held in data centres.

Utilising either private or public connectivity to these data centres, an end-user can enjoy state of the art telecoms with the same quality and service guarantees as traditional onsite systems but with zero capital expenditure and none of the hassle of maintaining an onsite box in a dusty comms room.
Hosted telephony brings with it many advantages including scalability, lower costs, previously unaffordable features, mobility and centralised management.

NFON Hosted operates out of two core Tier 3 data centres in high availability mode, meaning that if one location was to fail, another will kick in to ensure the highest level of uptime possible. End Clients connect to these data centres either using the internet or, if call quality is key, via private connectivity using one of multiple internet service providers whose networks have direct hand off to the system. These include Exponential-e, Virtual1, Easynet, Colt, BT and Vaioni.

As part of the virtual server setup that is NFON Hosted Telephony, Glemnet clients connect directly to multiple Tier 1 carriers for inbound and outbound calls, including BT, Colt and Tata, ensuring that we are not reliant on just one provider anywhere in the chain. These connections can transfer calls directly onto the traditional UK phone network or to any location in the world on guaranteed quality routes.

Having multiple carriers means that competition is fierce and this drives prices down which reflects in lower pricing for you for monthly rentals and call charges. We can also provide the best value connectivity option to your location and aren’t tied to one supplier to deliver on-net services like most hosted telephony providers.

NFON Hosted Telephony is a lot more than servers in a highly resilient network however, and it it’s feature set that really separates it from other hosted and cloud telephone suppliers. Whether your business wants to have a mobile workforce, home workers, complex automated greetings, voicemail to email, automated address books and more, NFON Hosted Telephony caters for all requirements. In fact as its license based, you don’t even need to know exactly now what you will ultimately want out of your phone system, you can chop and change and add users and features later with a few days notice.

Utilising a simple web-based administration portal, NFON Hosted puts the client back in control of their telephone platform, whether you just want to change names as people come and go, reset passwords or even build your own custom greetings and upload your own audio files, it is all achievable via this intuitive tool.

Putting you back in control means no more waiting around for your telecoms provider to program moves and changes and costly onsite visits, you control all your users, no matter where they are located in one place and you can access this from any internet connection in the world.

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