Here at Glemnet, we are always extremely happy when a client tells us we’re doing a good job. It inspires us to continue doing what we do best, but we also never rest on our laurels. Even when customers are more than satisfied with the service we provide, we always strive to do better, and feedback motivates us to continue to provide the highest level of service.
Here’s what our clients have to say about us:
The London Bridge Hotel is a 4 star boutique hotel, located within a stone’s throw away from The Shard. Alfredo De Leon is the Financial Controller of the hotel, and has this to say about our work with them:
“ We were using an aging Avaya phone system which had pretty much run out of life. Parts were scarce and support was hard to come by. Furthermore there was no real integration for wireless telephony and our then Wi Fi solution was also limited in its coverage with several blank spots across the site. We were facing many challenges and were not able to provide our guests with the sort of service that the hotel is famous for.
Glemnet took up the challenge and working alongside Samsung presented us with a total solution. A comprehensive Samsung WLAN Wi Fi system which encompassed the entire premises and which linked with a Samsung Officeserv 7400 IP-PBX/Telephone system.
Immediately any Wi Fi coverage issues were gone and staff and guests alike were delighted with the performance wherever they were in the building. With so many of our staff being mobile a good wireless phone system is essential and the combined solution of the WEVoIP APP on a Samsung mobile device gave us exactly what we needed, instant voice communication with the team whether in the hotel or off site.
One of the beauties of the system is the ease of use, meaning that the IT staff can make administrative changes as and when required knowing that the Glemnet Tech support guys are on hand for any more complex requirements”
ERSG are leading global energy recruiters, with offices in both Bromley, UK, and Hamburg, Germany. Director, Jim Ryan:
“ERSG have been using GlemNet since 2012 supporting our provision of engineers to the Offshore Wind and Oil & Gas sectors. In that time we have grown from 15 staff to 45 finishing 13th in the Sunday Times Virgin Fast Track 100 in 2013 of the UK’s fastest growing companies by sales. Absolutely essential in facilitating this growth are our telecoms and IT systems provided by Glemnet. Accross our IT Systems, lines and calls, internet service, telephone system and reporting software they have continued to deliver excellent service. Our dedicated Account Manager is always on hand to help us find the best solution to all our Telecom and IT Networking needs as we continue to expand. I am also impressed with how easy it is to deal with them and how quickly they react and sort any faults that may occur. I would have no hesitation in recommending GlemNet to anybody”.
Bromley Football Club compete in the Conference South. Currently 2nd in the league they are hoping to gain promotion this season to the Football Conference and the highest position in the club’s history, with football league status only one step away. They have developed the stadium on the pitch with the latest 4G surfaces, for 11 a side, 7 a side, and 5 a side, as well as upgrading the facilities to enable them to host social, and business conference events, in a professional and hi tech environment. Jerry Dolke, Commercial Director:
“We have been working with Glemnet for over 10 years now. These are very exciting times for the club and anyone who has been down to the stadium recently will have seen all of the building and development work going on. The Glemnet telecoms engineers really know their stuff, and helped us to re locate all of our telecoms services while we completely revamped our downstairs bar and restaurant. The guys were really great making sure that we did not miss any phone calls. If there is ever a problem with any of our telecoms we know that the Glemnet guys are only a phone call away….”
Tony Cook, Sales Director, Vertex IT Recruitment:
“Telephony is the lifeblood for any recruitment company and here at Vertex IT Recruitment we are no exception. The staff at Glemnet have been great. We needed a solution which allowed us to upgrade from our old legacy phone system and combine our mobiles with desk phones. We wanted to be always available. Glemnet spec’d out a system that would allow us to take calls where ever we are whether at our desk or away from it. The hosted IP Telephony solution is just the job. Glemnet managed the entire project for us ensuring minimum business disruption whilst we migrated our services over. Not only does the Hosted PBX provide us with the required flexibility we were looking for it also has reduced our telephone bills significantly as we now route calls over a cheaper network including our mobile calls…..”
Lux Tripper Travel Agents are a luxury travel company, specialising in packaging holidays, and hand picking 4* and 5* hotels for their clients. They needed top-notch telecoms provision on their relocation, something that we pleased to have handled successfully.
“We have used many other telephony service providers, however, none have
provided the level of support and personalised services that Glemnet have
always maintained. Rai is always available and very flexible to cater to
our needs as a growing and expanding startup. He and the team at Glemnet
managed our relocation seamlessly and with minimal disruption to our
services. We moved from a standard telephony to a Hosted VOIP, and are
very happy with the service. We would have no hesitation in recommending
Glemnet as a service provider”.
For more client testimonials, please get in touch with us on 020 8639 0230.