Last year Microsoft released its brand new collaboration tool “Teams”, a tool that we at Glemnet have wholeheartedly embraced. Of course Microsoft have been extremely enthusiastic about their new addition to the Office 365 productivity suite, but a great many organisations and end users have followed suit and embraced the chat-based digital workspace.
If you’re wondering if it’s worth your business’ and team’s time and energy to dive into this tool, we’ve given you a quick overview of Team’s best capabilities, functionalities, features, and best-practices.
Teams is Microsoft’s collaboration showpiece, and there are good reasons for that. It’s really user-friendly and easy to set up, but when should you create a new Team, Channel or Conversation? Out of our experiences, here’s a simple rule of thumb:
* Create a Team for each department (1)
* Create Channels inside those Teams for each project (2)
* Start a new Conversation in the Channel for each topic (3) and make sure people hit “reply” under each conversation to prevent messages from floating around in your Channel without context
It will depend on how your company is organised and how you’d like to leverage Teams, but it’s important to put together a plan and deploy the tool in phases.
When you’re chatting inside a Channel, you can mention people to draw their attention to the conversation with ease. The mentioned person will receive a notification, and the message in which his/her name is mentioned will have an @ symbol show up to the right of that message.
Teams offers the option to schedule meetings inside the application, and it will automatically load in your Skype For Business meetings. One thing that we’ve been really impressed with is the user interface. At a glance, you see who’s invited, which invitees accepted or declined the meeting, and it shows you the notes that came with the invite right away.
When working in Teams, you can share files the way you’re used to with any other Microsoft technology. What’s new and exceptional is that you don’t have to switch over to another application if you want to view or edit the content. Once you’ve selected the file you need, you get the option to “Edit in Teams”, “Edit in Word” (or Excel, PowerPoint, etc.), or “Edit in Word Online”.
When you’ve completed a (video) call in Teams, you’re prompted to send direct feedback to Microsoft about the quality of the (video) call. They’ll ask you to rate the quality from 1-5 stars, and if you give 4 or fewer stars you’ll be given the option to specify what caused the lack of satisfaction in a quick radio-select one-question survey. This shows Microsoft understands there’s always room for improvement, and they’ve done a great job in making it convenient for the user to send feedback.
Microsoft have done a great job building a chat-based collaboration tool that brings together many of Microsoft’s productivity tools in one user-friendly digital workplace. The overall user experience is smooth and simple. If you already are on board with Office 365 for your business, this is definitely a fantastic tool for direct communication, internal meetings, and easy file-sharing.
If you’re interested in giving Microsoft Teams a go, contact our expert here at Glemnet, Stewart Kennedy, on 0208 639 0230 or email email@example.com